Operations Management

AHRA Quick Credit™ articles are taken from Radiology Management, the top-rated publication among medical imaging administrators. As the peer-reviewed journal published by AHRA, Radiology Management contains evidence-based research articles, case studies, and columns related to imaging management.

Operations Management Quick Credit articles include:

• Building a Culture of Excellence from the Ground Up
• Quality Improvement Related to Radiation Safety of Chest Radiography in the NICU
• Improved Scheduling Operations in Diagnostic Imaging
• The Continuous Improvement Process and Ergonomics in the Ultrasound Department
• Addressing a Radiation Safety Sentinel Event Alert: One State’s Experience
• The Need for an Effective Compliance Program
• Utilizing AIDET and Other Tools to Increase Patient Satisfaction Scores
• Reducing Errant Ordered Radiology Exams
• TRACE Program: Improving Patient Safety
• A Lean Six Sigma Journey in Radiology
• Revisit, Revamp, and Revitalize Your Business Plan: Part 2

Did you miss a recent AHRA Webinar? You can now access that Webinar online—at your convenience. AHRA online Webinars have synchronized the audio presentation with the presentation slides.

Operations Management Webinars include:

• 2011 Joint Commission Standards and Changes
• Are You Ready to Bring Your Physician Marketing Program
• RAC Attack: Prevention is the Cure
• Staff Productivity: Changing Can’t to Can
• Patient Satisfaction: The Bigger Picture
• Marketing to Referring Physicians
• Interventional Radiology Coding and Reimbursement: The Good, the Bad and the Ugly
• How Critical Test Result Management Meets Joint Commission Requirements while Boosting Patient Safety and Staff Productivity
• Employee Satisfaction: A Key to Success
• Productivity Measurement in Today’s World
• Hardwiring Excellence for Imaging Services

AHRA Conferences:

2009 Fall Conference - New Realities, Challenging Times
Click here for more details and to view a video presentation.

Operations Management video presentations include:

• How to Survive the Coming High- Deductible Environment
• Optimal Performance in a Patient-Centric Environment: A Market Differentiator
• Radiology Benefit Management Companies: Today and Tomorrow

2009 Spring Conference - Succeeding in Challenging Times
Click here for more details and to view a video presentation.

Operations Management video presentations include:

• Drawing a Line in the Sand: Addressing Professionalism in the Workplace
• Department Upheaval: Successfully Leading Change Management in Preparation for Opening an Outpatient Imaging Center
• Create a Radiology Dashboard with Your Own Intellectual Property
• When Life Gives You Lemons…

2008 Fall Conference - Medical Imaging: Reaching Higher
Click here for more details and to view a video presentation.

Operations Management video presentations include:

• Outpatient Imaging: The Next Five Years
• 2008 DRA and You
• Contemporary Changes in MRI Safety “Best Practices,” Regulation and Professional Liability
• Managed Care 101
• Emerging Breast Imaging Modalities
• Medical Imaging’s Top Ten Tips for Sustained Patient Satisfaction Improvement
• Creating a Patient-Focused Environment

Operations Management in Radiology

A wide variety of issues are discussed in this book including protocols, policies, and procedures; customer management and satisfaction; performance improvement tools; and marketing services. Effective operations management is critical to the success and well-being of a healthcare facility. Managing these processes and their associated workflows with expertise will help the imaging administrator better manage a thriving business.

If you would like to purchase the hard copy, please click here.